Privacy Policy
Comps AI (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Comps AI, comps.trading, or any related applications, APIs, or services (“Platform”).
By using Comps AI, you consent to the practices described in this Privacy Policy.
If you do not agree, do not use the Platform.
1. Information We Collect
We may collect the following categories of data:
1.1. Information You Provide Directly
Account registration details (name, email, password)
Payment information (processed by third-party providers only)
Uploaded files, prompts, strategies, code, and documents
Support requests or communication with our team
Preferences, settings, and saved platform configurations
We do not store raw payment card data.
1.2. Information Collected Automatically
When you use the Platform, we automatically collect:
IP address
Device information
Browser type and version
Operating system
Usage logs
Click activity
Session duration
AI interactions and chat logs
Error reports and performance metrics
This data helps us improve platform performance, stability, security, and user experience.
1.3. Cookies and Tracking Technologies
We use:
Cookies
Local storage
Session storage
Analytics tools
Third-party tracking (e.g., Google Analytics, Stripe analytics, AI model logs)
These technologies allow us to:
Maintain your session
Improve platform functionality
Personalize user experience
Detect misuse
Analyze traffic and usage patterns
You may disable cookies in your browser, but the Platform may not function properly.
2. How We Use Your Information
We use your data for the following purposes:
To operate and maintain the Platform
To process payments and manage subscriptions
To authenticate users and secure accounts
To improve AI models, algorithms, and user experience
To store and manage your strategies, prompts, and outputs
To detect fraud, abuse, unauthorized access, or violations
To provide customer support
To send administrative notifications
To analyze usage metrics and product trends
To comply with legal and regulatory requirements
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
3.1. Service Providers
Including but not limited to:
Payment processors (Stripe, PayPal, etc.)
Cloud hosting providers
AI model providers
Analytics platforms
Security monitoring services
Email service providers
These third parties are contractually obligated to protect your data.
3.2. Legal Compliance
We may disclose data:
To comply with legal obligations
In response to lawful requests (court orders, subpoenas)
To protect the rights, security, and integrity of Comps AI
We do not voluntarily provide data to governments without legal necessity.
3.3. Business Transfers
If Comps AI is:
Sold
Acquired
Merged
Restructured
Your data may be transferred as part of that transaction, subject to the same privacy protections.
4. Data Storage & Security
We implement strict measures to protect your data:
Encrypted data transmission (HTTPS/TLS)
Encrypted passwords (non-reversible hashing)
Firewalls and security monitoring
Role-based access control
Limited employee access
Secure cloud infrastructure
Despite these precautions, no system is 100% secure.
You use the Platform at your own risk.
5. Data Retention
We retain your information for as long as:
Your account is active
Required for business operations
Required for legal or regulatory compliance
You may request deletion of your data at any time (see Section 8).
We may retain anonymized, aggregated, or system-generated metadata indefinitely.
6. Children’s Privacy
Comps AI is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
If we discover that a minor has registered, we will immediately:
Delete the account
Remove all personal information
Block future access
7. International Users
Your data may be stored or processed in:
The United States
Europe
Other global regions where our service providers operate
By using Comps AI, you consent to the international transfer of your data.
8. User Rights & Control
Depending on your jurisdiction, you may have the right to:
Access your data
Update or correct your information
Delete your account
Export your data
Restrict certain processing
Opt out of analytics or cookies
Withdraw consent
Requests can be submitted to:
[Insert support email]
We reserve the right to verify your identity before fulfilling any request.
9. Data Deletion Policy
When you request account deletion:
Your personal information will be permanently deleted
Stored strategies, prompts, and files will be removed
Transaction data may be retained for legal, tax, or accounting requirements
Aggregated and anonymized data may be retained
Data deletion is irreversible.
10. Third-Party Links & Integrations
Comps AI may link to or integrate with third-party:
APIs
Exchanges
Brokers
Platforms
Data feeds
We are not responsible for the privacy practices or content of these services.
Use them at your own risk.
11. AI Training Usage
Your interactions with Comps AI (anonymous and aggregate form only) may be used to:
Improve AI performance
Train detection models
Enhance system accuracy
Develop new features
We do not use your private strategies or proprietary code to train public models.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
We will notify you by:
Updating the “Last Updated” date
Posting the revised policy on the Platform
Continued use of Comps AI constitutes acceptance of the updated policy.